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Summary
Research experience: awarded A+ on independent research project at university. Experience with administrative duties including coordinating schedules and making appointments
Over three years experience providing customer service in a variety of environments; excellent verbal and written communication skills
Self-motivated and goal-oriented; achieved daily sales quotas in a busy retail environment
Strong time management and prioritization skills; successfully met multiple deadlines with both work and academics
Education
Honours Bachelor of Science
2010-2014
University of Toronto Mississauga
Major: Biology, Psychology
Work Experience
Administrative Assistant
Oakville Medical Clinic
2013-present
Respond to telephone calls in a busy clinic and schedule appointments
Gather patient information, ensure all charts are complete and prepare new files in keeping with PIPEDA (access to personal information) legislation
Prepare letters, invoices, meeting minutes, and inventory forms; monitor supplies and place orders when necessary
Sales Representative
GAP Square One Shopping Centre
2012-2013
Greeted customers and suggested products suited to customer needs; regularly surpassed sales quotas
Reconciled cash, prepared nightly sales reports and established floats for morning staff on closing shifts
Frequently called on to resolve customer concerns by other staff; authorized to delegate work to others on closing shifts
Demonstrated strong analytical and problem solving skills while fostering customer relationships
Research Assistant
Biology Department, University of Toronto Mississauga
Summer 2013
Learned laboratory techniques and scientific methods to provide assistance to professors and graduate students
Grasped new concepts and approaches to scientific research; demonstrated ability to conduct experimental research
Volunteer Experience
Patient Volunteer
St. Michael’s Hospital
Summer 2012
Provided patients with their meals; assembled patients’ charts and ran errands for hospital staff
Additional Information
Computer literate using MS Windows, MS FrontPage, MS Word, Excel, PowerPoint, and customized databases
Member, Biology Club, University of Toronto Mississauga, 2011-2012
Member, Hindu Student Council, University of Toronto Mississauga 2010-2011
Interests: volleyball, canoeing, dance, tennis, reading, travel
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