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Summary

　　Research experience: awarded A+ on independent research project at university. Experience with administrative duties including coordinating schedules and making appointments

　　Over three years experience providing customer service in a variety of environments; excellent verbal and written communication skills

　　Self-motivated and goal-oriented; achieved daily sales quotas in a busy retail environment

　　Strong time management and prioritization skills; successfully met multiple deadlines with both work and academics

　　Education

　　Honours Bachelor of Science

　　2010-2014

　　University of Toronto Mississauga

　　Major: Biology, Psychology

　　Work Experience

　　Administrative Assistant

　　Oakville Medical Clinic

　　2013-present

　　Respond to telephone calls in a busy clinic and schedule appointments

　　Gather patient information, ensure all charts are complete and prepare new files in keeping with PIPEDA (access to personal information) legislation

　　Prepare letters, invoices, meeting minutes, and inventory forms; monitor supplies and place orders when necessary

　　Sales Representative

　　GAP Square One Shopping Centre

　　2012-2013

　　Greeted customers and suggested products suited to customer needs; regularly surpassed sales quotas

　　Reconciled cash, prepared nightly sales reports and established floats for morning staff on closing shifts

　　Frequently called on to resolve customer concerns by other staff; authorized to delegate work to others on closing shifts

　　Demonstrated strong analytical and problem solving skills while fostering customer relationships

　　Research Assistant

　　Biology Department, University of Toronto Mississauga

　　Summer 2013

　　Learned laboratory techniques and scientific methods to provide assistance to professors and graduate students

　　Grasped new concepts and approaches to scientific research; demonstrated ability to conduct experimental research

　　Volunteer Experience

　　Patient Volunteer

　　St. Michael’s Hospital

　　Summer 2012

　　Provided patients with their meals; assembled patients’ charts and ran errands for hospital staff

　　Additional Information

　　Computer literate using MS Windows, MS FrontPage, MS Word, Excel, PowerPoint, and customized databases

　　Member, Biology Club, University of Toronto Mississauga, 2011-2012

　　Member, Hindu Student Council, University of Toronto Mississauga 2010-2011

　　Interests: volleyball, canoeing, dance, tennis, reading, travel

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