一、公司介绍:
汇丰银行(中国)有限公司于2007年4月2日正式开业,是一家本地注册的外资法人银行,由香港上海汇丰银行有限公司全资拥有。香港上海汇丰银行有限公司于1865年在香港和上海成立,是汇丰集团的创始成员。汇丰中国前身是香港上海汇丰银行有限公司的原中国内地分支机构。
汇丰是在内地投资最多的外资银行之一,在投资自身发展的同时,也入股内地中资金融机构,包括交通银行。
汇丰中国目前拥有员工6000多人,其中约99%是本地人才。 汇丰中国已在内地50多个城市设立了超过170个服务网点,是内地网点最多、地域覆盖最广的外资银行。
凭借对中国内地市场的深入了解和国际金融服务专业经验,汇丰在内地为客户提供广泛的金融和银行服务,包括零售银行及财富管理业务、工商金融业务、环球银行及资本市场业务、以及私人银行业务。
欲了解更多情况请访问官方网站www.hsbc.com.cn,或关注官方微信号“汇丰中国”。
二、招聘职位:柜员(Teller)、客户服务助理(Premier Relationship Assistant)
三、工作地点:厦门
四、联系方式:有意者请在2017年6月30日前将电子简历投递至rebeccafbai@hsbc.com.cn,若成功进入面试阶段,将另行通知。
五、岗位介绍(英文版):
1. 柜员(Teller):
In this role, you will:
•To file the department related documents in a systematic order
•To assist the executive to update Business Recovery Plan and other paper works
•To handle incoming and outgoing correspondences and the document transfer between RBWM and other departments, send out facsimiles and distribute incoming ones in order.
•To attend to the incoming telephone calls to customers’ satisfaction
•To prepare the buy-smart order for RBWM, take charge of what received and deliver to related person.
•To handle ITT for counter
•To prepare daily and monthly reports for supervisor’s checking, and forward to FCD, AOC or SAFE
•To have a strong sense and skills to proactively refer potential customers to Customer Relationship Officer or Manager to support promotion strategies.
•Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Qualifications
To be successful in the role, you should meet the following requirements:
•Bachelor degree holder (recognized by the state)
•General understanding of BKG Operations and retail products.
•Understanding of local rules and regulations.
•Good communication skills with internal/external customers
•Self disciplined, motivated and well-organized;
•Acceptable verbal and writing English.
2. Premier Relationship Assistant(客户经理助理)
In this role, you will:
-Provide efficient counter service.
-Help Premier Relationship Officer to take care of the customer portfolios.
-Handle back office operations for PROs such as system inputting, faxing, data/report updating, issuing bank certificates, documents filing etc.
-Serve visiting customers when the PRO is occupied and handle simple transactions for the customers.
-Answer customer calls if PRO is not available.
-Answer incoming enquiry calls.
-Follow up referrals from other sources.
-Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets
Qualifications
To be successful in the role, you should meet the following requirements:
-Bachelor degree or above.
-Good command of English.
-Working experience in service/sales industries preferred.
-Self-motivated and teamwork.
-Strong interpersonal and communication skills.
汇丰银行(中国)有限公司厦门分行
2017年3月2日
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