[商店英语口语对话]去商店退款的英语口语对话

【#英语口语# 导语】退货是指买方将不满意的商品退还给卖方的过程。其原因有可能是商品破损、质量不过关等原因造成，但也有可能是买方自己的问题。今天由®文档大全网给大家分享了去商店退款的英语口语对话，赶紧来看看吧!

【篇一】去商店退款的英语口语对话

　　A：Good morning, sir. How can I help you?

　　是的,先生,需要什么服务吗?

　　B：I would like to return this sweater. May I get a refund?

　　我想把这个毛衣退掉。可以退款吗?

　　A：Certainly. Our policy is the item can be returned within seven days from the day you purchased it. Is there any reason that you would like to return it? Did you have problems with our product?

　　当然可以. 我们的政策是买了商品后的七天内可以退的? 什么原因让您想退呢?您对我们的产品有什么问题吗?

　　B：No, it was just the wrong size. My friend bought this for me two days ago.

　　不是的, 只是大小不合适。

　　A：Would you be interested in an exchange instead of a refund? I can help you to find the appropriate size.

　　那您要不就换一件?我想我能帮你找到合适的尺寸。

　　B：No. I would rather just return it. The color is too bright for me.

　　不用了.我还是想退掉. 颜色也太亮了。

　　A：Sure, no problem. Do you have the receipt?

　　当然可以,没问题.你带收据了吗?

　　B：Yeah, right here.

　　带了,在这儿...

　　A：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?

　　好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的?

　　B：No, thank you.

　　没有了,谢谢你。

　　A：You're welcome. Have a nice day!

　　别客气.祝你一天都开心!

　　B: You too!

　　你也是。

【篇二】去商店退换货的英语口语会话

　　A：Excuse me...

　　打扰一下...

　　B：Yes, sir. How may I be of service?

　　是的,先生,需要什么服务吗?

　　A：I would like to return this item... Are refunds allowed?

　　我想把这个东西推掉...可以退款吗?

　　B：Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?

　　当然可以.顾客总是对的,我们随时为您服务.为什么要退掉?您对我们的产品和服务有什么问题吗?

　　A：No, no... It was just the wrong size.

　　不,不是的...只是大小不合适。

　　B：Would you be interested in an exchange as opposed to a refund? I think I can help you to find the appropriate size.

　　那你想调换一下还是要退款?我想我能帮你找到合适的尺寸。

　　A：No. I would rather just return it.

　　不用了.我还是想退掉。

　　B：Sure, no problem. Do you happen to have the receipt?

　　当然可以,没问题.你带收据了吗?

　　A：Yeah, right here.

　　带了,在这儿...

　　B：Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?

　　好的,请等一下.给您,请在这里签字.这是你的退款.还有什么需要我帮忙的?

　　A：No, thank you.

　　没有了,谢谢你。

　　B：You're welcome. Have a nice day!

　　别客气.祝你一天都开心!

【篇三】商店退货常用英语口语对话

　　A:Can I help you?

　　B:Yes,I have a complaint to make.Yesterday I bought a shirt here.But at home,I found there is a stain on it.I want to return it.

　　A:We re very sorry.Do you have the receipt?

　　B:Yes,here you are.

　　A:Would you wait for a moment while I get the refund for you?

　　甲:您有事情需要我帮忙吗?

　　乙:是的，我是来投诉的。昨天我在这儿买了一件衬衣，可回到家，我发现上面有污点，我要求退货。

　　甲:非常抱歉。你有发票吗?

　　乙:有，给你。

　　甲:请您等一下，我去给您拿退款。

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