您好-请问您的订单号是多少:购物英语对话

lily：

hello, customer service.

你好，客服中心。

john：

hello. i bought the book "home" from your website, but it misses some pages.

你好，我从你们网站买了一本《家》，但是页码不全。

lily：

could you tell me your order number?

请问您的订单号是多少？

john：

4-4-9-8-3-2-6-7-6.

四四九八三二六七六。

lily：

ok, the title of the book is "home", right? all the copies of this book have already been sold, but we can still offer you a refund.

哦，是《家》对吗？这本书已经卖完了，不过我们可以给您安排退货。

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