线上英语如何投诉:口语:如何用英语“投诉”和“道歉”

副标题:口语:如何用英语“投诉”和“道歉”

时间:2024-05-12 16:54:01 阅读: 最新文章 文档下载
说明:文章内容仅供预览,部分内容可能不全。下载后的文档,内容与下面显示的完全一致。下载之前请确认下面内容是否您想要的,是否完整无缺。

【#英语口语# 导语】遇到不满意的事情和对待需要投诉时,礼貌地说比较奏效。而且有趣的是,你可能先要说SORRY,再提出你的投诉,这样显得很有教养和礼貌,你的问题才会得到更*的解决。
比如,在商店里,收款员找错了钱,你可以说: "Excuse me, I think you"ve given me the wrong change" 或者 "Sorry, I think this change is wrong. I gave you $20, not $10."
在酒店里房间的调温器坏了:"Excuse me, but there"s a problem with the heating in my room." "Sorry to bother you, but I think there"s something wrong with the air-conditioning."
失窃了?" I'm afraid I have to make a complaint. Some money has gone missing from my hotel room."
房间没有整理:"I"m afraid there"s a slight problem with my room - the bed hasn"t been made."
当人们发现自己错了而道歉,一般都会说SORRY,然后再提出把事情做好的解决办法。
比如对应上面对调温器的投诉:"Excuse me, but there"s a problem with the heating."
或者 "I"m sorry - I"ll get someone to check it for you."
或者 "Sorry to hear that - I"ll send someone up."

口语:如何用英语“投诉”和“道歉”.doc

本文来源:https://www.wddqw.com/A4hX.html