Student expeditions do a great deal of good work on the Arctic islands but from time to time cause trouble in the huts, probably because students are not familiar with the __11__ of the little wooden huts dotted all over the islands of the Spizbergen group. Each hut __12__ has an inner and an outer door, shutters over the windows, a store of wood __13__ up outside, dry chopped wood inside, utensils and cutlery, and above all, a small store of food. All these things must be completely in __14__ whenever the hut is left. It makes no __15__ if it is only the middle of July. That__ 16__ hut may not be visited again before the winter. A door left open can lead either to snow filling up the hut to the ceiling, or __17__ still, wind blowing the roof off. Unfastened shutters leave the windows an easy prey for polar bears __18 __for food and the result is again snow in the hut. The ready-chopped wood is also very important. A traveler visiting the hut in the middle of the dark time and perhaps in bad weather, his feet, hands and face bitten by the frost, will have his difficulties doubled if the wood he left has been used up by others and he had nothing with which to __19 __a fire. Ten or more years ago there were enough hunters to look after most of the huts, but now many buildings have become useless because there is no one to repair them and because of __20__。 A. worse B. peculiar C. laid D. lightwww. E. generally F. order G. particular H. conventions I. carelessness J. difference K. built L. fashions M. searching N. ordinarily O. result I have had just about enough of being treated like a second-class citizen, simply because I happen to be that put-upon member of society—a customer. The more I go into shops and hotels, banks and post offices, railway stations, airports and the like, the more I'm convinced that things are being run solely to suit the firm, the system, or the union. There seems to be a harmful new motto (格言) for so-called "service" organizations—Staff Before Service. How often, for example, have you queued for what seems like hours at the Post Office or the supermarket because there weren't enough staff on duty to man all the service grilles (栅门) of checkout counters? Surely in these days of high unemployment it must be possible to recruit cashiers and counter staff. Yet supermarkets, hinting darkly at higher prices, claim that enshrouding all their cash registers at any one time would increase overheads. And the Post Office says we cannot expect all their service grilles to be occupied "at times when demand is low. " It's the same with hotels. Because waiters and kitchen staff must finish when it suits them, dining rooms close earlier or menu choice is curtailed. As for us guests, we just have to put up with it. There's also the nonsense of so many so friendly hotel night porters having been dismissed in the interests of "efficiency" (i. e. profits) and replaced by coin guzzling machines. Not to mention the coldness of the tea-making kit in your room: a kettle with an assortment of teabags, plastic milk cartons and lump sugar. Who wants to wake up to a raw teabag? I don't, especially when I am paying for "service". 21. The writer feels that nowadays a customer is_______. A. one who is well served B. unworthy of proper consideration C. classified by society as inferior D. the victim of modern service 22. In the writer's opinion, the quality of service is changing because_______. A. the customer's demands have changed采集者退散 B. the organizations receive more consideration than the customers C. the customers' needs have increased D. the staff are less considerate than their employers 23. According to the writer, long queues at counters are caused by ____. A. difficulties in recruiting staff B. inadequate staffing arrangements C. staff being made lazy D. lack of co-operation between the staff 24. Service organizations claim that keeping the checkout counters manned would result in A. a rise in the price for providing services B. demands by cashiers for more money C. insignificant benefits for the customers D. the need to purchase expensive equipment 25. The disappearance of old-style hotel porters can be attributed to the fact that______. A. few people are willing to do this type of work B. machines are more reliable than human beings C. the personal touch is less appreciated nowadays D. automation has provided cheaper alternatives Back in the old days, when I was a child, we sat around the family roundtable at dinnertime and exchanged our daily experiences. It wasn't very organized, but everyone was recognized and all the news that had to be told was told by each family member. We listened to each other and the interest was not put-on; it was real. Our family was a unit and we supported each other, and nurtured each other, and liked each other, and—we were even willing to admit—we loved each other. Today, the family roundtable has moved to the local fast-food restaurant and talk is not easy, much less encouraged. • Grandma, who used to live upstairs, is now. the voice on long distance, and the working parent is far too beaten down each day to spend evening relaxation time listening to the sandbox experience of an eager four-year-old. So family conversation is as extinct as my old toys and parental questions such as "What have you been doing, Bobby?" have been replaced by "I'm busy, go watch television. " And watch TV they do; count them by the millions. But it's usually not children's television that children watch. Saturday morning, the children's hour, amounts to only about 8 percent of their weekly viewing. Where are they to be found? Watching adult television, of course, from the Match Game in the morning, to the afternoon at General Hospital, from the muggings and battles on the evening news right through the family hour and past into Starsky and Hutch. That's where you find our kids, over five million of them, at 10 p. m. , not fewer than a million until after midnight! All of this is done with parental permission. Television, used well, can provide enriching experiences for our young people, but we must use it with some sense. When the carpet is clean, we turn off the vacuum cleaner. When the dishes are clean, the dishwasher turns itself off. Not so the television, which is on from the sun in the morning to the moon at night and beyond! Parents must exercise some control and show some concern about the cultural influence on the child when a program not intended for that child is viewed. Parents need to intervene (干涉). Nonintervention may be a wise policy in international affairs, but the results of parental nonintervention will not be wise at all. 26. From the first two paragraphs one may infer that the writer's a attitude towards "the old days" is______. A. preferring B. hating C. being tired of D. disappointing 27. The working parent is not willing to listen to her (his) four-year-old child talking about his sandbox games because she (he) is______. A. boring B. very tired C. busy D. angry 28. According to the writer, the responsibility for the kid's watching adult television and watching it for a long time should be undertaken by______. A. the television stations B. the society C. TV programs D. their parents 29. If we use television with some ______television can provide our young people with much knowledge. A. instruction of experts B. judgment of our own C. direction of engineers D. indication of teachers 30. What is the main idea of the last paragraph? A. Parental nonintervention will not be praised. B. Nonintervention may be a good policy in international affairs. C. Parents must exercise some control and show some concern about the cultural influence on the children. D. Parents need to intervene. 11. H 12. E 13. C 14. F 15. J 16. G 17. A 18. M 19. D 20. I 21. D 22. B 23. B 24. A 25. D 26. A 27. B 28. D 29. B 30. C
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