酒店宾客意见卡

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新紫金酒店宾客意见卡

GUEST COMMENT CARD



尊贵的宾客—我们的服务是否达到了您的期望?请给我们打分。您将有机会获得在新紫金酒店免费住宿的机会。

Dear and valued guest - How did we at measure up to your expectations in the following areas? It’s possible that you can win a free room night at Xin Zijin Hotel.

(带“*”的为必须填写)

顾客姓名YOUR NAME *______________ 手机号码MOBILE PHONE *______________ 住宿日期DATE OF STAY*_____________ 通讯地址ADDRESS_____________________ 邮件地址EMAIL ADDRESS____________ 会员卡号码CLUB NUMBER______________ (注:请准确填写联系方式,以便我们可以及时与您联系!)

打√评分,满分10With 10 being the highest 您对酒店的总体满意度

Overall satisfaction with hotel

您是否会再次入住或向他人介绍新紫金酒店 Recommend this hotel to others/return 您对员工的待客礼仪是否满意 Friendliness/thank you

您对办理入住手续的速度是否满意 Speed and afficiency of check-in 客房设施是否满意

Maintenance of guest room 您对客房的清洁度是否满意 Cleanliness

您对客房的总体评价 Overall Guest Room

0

2

4

6

8

10



1、您是否第一次入住新紫金酒店? 您在此入住的次数?

Was this your first visit to a Xinzijin Hotel ? What is the annual frequency for your stay in ?

□首次入住 First visit 15 15 624 624 25次以上 More than 25 2、请问您的年龄? How old are you ?

24岁以下 Under 24 25~35 2535 36~45 3645 46~54 4654 55岁以上 Over 55 3、您此次出行的目的?

What is your purpose of this trip?

□普通商务Business □休闲Pleasure □旅游Tourism

□展览会/年会/会议Exhibition/Convention/Meeting □探亲访友Visiting Friends/Family 4、其他意见: Other comments:


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