2020考研英语二小作文是什么信_2020考研英语小作文：投诉信

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精品范文1

Directions:

Suppose you have found something wrong with the electronic dictionary that you bought from an online store the other day. Write an email to the customer service center to

1) make a complaint and

2) demand a prompt solution.

You should write about 100 words on ANSWER SHEET 2.

Do not sign your own name at the end of the letter, use “Li Ming”instead.

Do not need to write the address.

Dear Sir or Madam,

I am writing this letter to express my complaint against the flaws of the electronic dictionary I bought from your shop last week.

The reason for my dissatisfaction is that there are two problems of the electronic dictionary. Firstly, when I received it, I founded that its screen had been scratched. Secondly, some of the keys on the keyboard do not work properly. Under these circumstances, I feel that you have not kept your promise posted on the home page of your online store.

I strongly request that the effective measures should be taken to solve my problem. I appreciate it very much if you can either exchange a new one for me or refund me my money in full. Thank you for your consideration and I am looking forward to hearing from at your earliest convenience.

Yours sincerely,

Li Ming

闪光词汇：

flaw n.缺点；瑕疵；缺陷

scratch v.抓，划

refund v.退款，偿还

万能句型：

1. I am writing this letter to express my complaint against...

我写这封信来申诉...

2. I strongly request that the effective measures should be taken to...

我强烈要求...采取有效的措施来解决问题...

参考译文：

亲爱的先生或女士：

我写此信来申诉上周从贵店购买的电子词典有瑕疵。

不满的原因主要是由于电子词典的两个问题导致的。首先，当我收到它时发现屏幕已经被划坏了。第二，键盘的一些键失灵了。在这种情况下，我觉得你们未能保持在店铺主页的。

我强烈要求贵店采取措施解决我的问题。如果能够帮我换一台或全额退款，我将非常感谢。感谢您能考虑我的提议，并期待您在方便的时候给予答复。

您真诚的，

李明

精品范文2

Write a letter of about 100 words based on the following situation:

You ordered a hair dryer online at the cost of $22, but only received an empty package box. Something must be wrong. Now write a letter to complain about it and ask for a refund or another delivery.

Do not sign your own name at the end of the letter. Use”Li Ming” instead.

Do not write the address.

Dear Sirs,

I ordered a hair dryer at your online shop at the cost of $22. But today I was astonished to find that I only received an empty package box. You can imagine how I feel. I have done on-line shopping for 3 years, but this case never happened before.

The order number is 651. Enclosed is the photo of the empty box with the signature of the courier on it as proof.

Please check it. Something must be wrong. Now I want a refund, or you may consider delivering the goods to me again.

Sincerely yours,

Li Ming

闪光词汇：

hair dryer 电吹风

imagine vt.想象

signature n.签名

proof n.证明

astonish vt.使惊讶

enclose vt.附入

courier n.急件递送人

deliver vt. 投递

万能句型：

1. Enclosed is...as proof.(提供投诉的证据)

随附...以作证明。

2. Now I want..., or you may...(提出解决问题的办法)

现在我要求...，或者您可以...

参考译文：

您好：

我在您的网店以22美元的价格订购了一部电吹风。但今天我很惊讶地发现我只收到了一个空的包装盒。您可以想象我的感受！我进行网购有三年了，但是这类情况以前从未发生过。

订单号是651.随附空盒子的照片，快递员在上面签了名，以作证明。

请查实。肯定是什么地方出错了。现在我要求退款，或者您可以考虑再次给我发货。

谨上，

李明

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