I’ll look into it.
How are you?I’m glad to meet you here.
We haven’t seen you for a long time. How are you getting along?
Wish you a successful visit.
Tenth floor service desk,what can I do for you?
May I show you to your room please,sir?
Welcome you to our hotel,sir. Have a wash,please.
Take a rest,please.
Have some Chinese tea,please.
If you want an attendant ,please push the bell.
I will glad to serve you.
I am an attendant on this floor,what can I do for you?
Would you please give me some envelopes and writing paper?
Just a moment please,I’ll bring you some soon.
I felt a bit cold when I slept,please get me a blanket.
The soap in the toilet is used up. Would you please give me a new one?
I’ll send it up to your room,just one moment please.
Good morning,Housekeeping Service Centre. What can I do for you?
How long will you stay here?
May I show you to your room,sir?Hope you’ll enjoy your stay in our hotel.
What’s your first impression of China?
How do you like our hotel?
Help yourself to dinner,please.
We hope you will come and stay with us again.
We hope you had an enjoyable stay,sir.
Have a pleasant journey home.
Thank you for choosing our hotel,I hope you enjoy your stay.
Thank you very much,sir. Goodbye,hope you have a good flight.
We are very happy to have you here. Mr. brown. I do hope you are enjoying your stay with us.
See you tomorrow,sir.
Pleasant journey home.
Is there anything else that I can do for you?
Will it trouble you?
Would you mind if I ……?
If we have any shortcoming,please point it out.
I’m sorry to disturb you.
I’m sorry,It’s our fault.
Thanks for your reminding.
We’ll try our best to take some measures so that you can be satisfied.
Good morning,Room Reservation,may I help you?
What’s problem,sir?Can I be of assistance?
This is quite unusual. I will look into the matter.
I will get you another one.
I will have them prepare another one. Would you like some drinks while you are waiting?
Shall I have the dish cooked again?
I will take to the chef and see what he can do.
I’m terrible sorry. I can give you something else if you’d like. That will be on the house,of course.
Would you like to try something else?with our compliments, course.
I will see about your order. Would you like some appetizer while you are waiting?
I’m sorry,sir. Please excuse her. We are very busy today.
I am sorry,sir. We are short of hands today. Would you please have a drink fires.
I’m sure everything will be right again next time you come.
I’m sorry to hear it . please be assured that we will look into the matter. Out chef is very particular.
How about a delicious dessert then,with our compliments?
I have every confidence in our chef. Just give us another chance,and you will find this restaurant really lives up to its name.
My wife’s freezing,waiter.
I’m sorry,sir, but I can’t turn up the heat because we have had several complaints that it’s too warm in here. How about putting on your jacket?
I don’t particularly care 佛如eating with my jacket on.
perhaps you’d like to sit over there in the corner?there’ less draught.
Receptionist: Here is your room, Mr. Johnson. After you.
Guest: Thank you.
Receptionist: Shall I drop the curtain for you?
Guest: OK, Thank you. By the way, do you know the room services available?
Receptionist: It's available 24 hours a day. And in the first drawer of your dresser, you find a brochure with full of information about the facilities and services of our hotel.
Guest: Oh, I see. Er, here's something for you.
Receptionist: That's very nice of you, thank you. Is there anything I can do for you?
Guest: No, thanks.
Receptionist: I am always at your service. Have a nice day. Goodbye.
can you change the room for me? it's too noisy.
能给我换个房间吗?这儿太吵了。
my wife was woken up several times by the noise the baggage elevator made.
我妻子被运送行李的电梯发出的嘈杂声弄醒了几次。
she said it was too much for her.
她说这使她难以忍受。
i'm awfully sorry,sir.
非常对不起,先生。
i do apologize.
我向您道歉。
no problem,sir.
没问题,先生。
we'll manage it,but we don't have any spare room today.
我们会尽力办到,但是今天我们没有空余房间。
excuse me.have you any laundry?
对不起,请问有没有要洗的衣服?
the laundry man is here to collect it.
洗衣房服务员来这儿收要洗的衣服了。
if you have any,please just leave it in the laundry bag behind the bathroom door.
如果您有衣服要洗,请放在浴室门后的洗衣袋里。
please tell us or notify in the list whether you need your clothes ironed,washed,dry-cleaned or mended and also what time you want to get them back.
请告诉我们或在洗衣单上写明您的衣服是否需要熨烫,水洗,干洗或缝补,还要写明何时需要取衣服。
what if there is any laundry damage?
如果你们洗衣时损坏了衣服怎么办?
in such a case,the hotel should certainly pay for it.
如果是这样,饭店当然应该赔偿。
Our clinic is on the first floor. Shall I call for a doctor for you?
Please take me a good rest and I hope you’ll get well soon.
It’s my pleasure,I’m always at your service.
Do you want hot water and cold water now?
In this bottle there is hot boiled water and in that one,there is cold drink water.
This is the light switch and that is the temperature adjuster,sir.
There are closed-circuit television programs from 8pm to 2am every day.
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