【#英语口语# #住酒店时的英语口语情景对话(通用10篇)#】对于接待外宾的酒店而言,酒店服务者的英语是非常重要,直接影响酒店的服务质量,从而影响酒店的业绩。学好酒店英语可以提高服务层次,扩大社交圈,增加市场名誉。©文档大全网整理了十篇住酒店时的英语口语情景对话,欢迎阅读!
C:Good morning, this is the Front Desk.May i help you,sir?
早上好,这是前台。需要我帮忙吗,先生?
G:yes,i'dlike to reserve a room.
是的,我想要订个房间。
C:Thank you,Sir.For which date?
谢谢,先生。订哪一点的?
G:From November 9th.
11月9日起。
C:For how many nights?
住几晚?
G:For two nights.
两晚。
C:How many guests will there be in your party?
有多少人和你一起?
G:Just my wife and.
仅仅和我的妻子。
C:Which kind of room would you prefer,a double or a twin?
你想订哪种类型的房间,一张双人床还是两张单人床的?
G:A twin,please.
两张单人的吧。
C:Could you hold the line,please?i'll check our room availability for those days,thank you for waiting,sir.we have a twin at RMB 1000 Yuan and atRMB 1500 Yuan,which would you prefer?
能稍等下吗?我将帮你查一下这几天我们的客房供应情况,让你久等了,我们这有一间1000元和1500的,你喜欢哪一种?
G:We'll take the one at RMB15OO Yuan.
我们要1500的那间吧
Can you book me a double room for February 22?
您能给我订个2月22日的双人房间吗?
Well,we won't be able to guarantee you a room for February 22,but we can book you on February 23.Is that OK?
我们不能保证2月22日能给您订到房间,但是能订到2月23日的,那样可以吗?
I guess so.
好,可以吧。
Good evening,sir. can I help you ?
晚上好,先生。我能效劳吗?
I have a room registered in your hotel. My name is Charles Hill.
我在您们的旅馆订个一个房间,我叫查尔斯希尔。
Just a minute,please.
请稍等。
Yes,a single room for March 28.
对,3月28日,一个单人房间。
That's right.
正是。
Excuse me. I'd like to check out, please.
对不起,我要退房,谢谢。
Of course, sir. Did you have anything from the minibar?
好的,先生,您有使用冰箱内的东西吗?
No.
没有。
Ok, the total would be $367 and 65 cents.How would you pay?
好的,房账一共是367.65美元,您要怎么付?
By American express, if that's ok.
美国运通卡,如果可以的话。
Of course, sir. Will you need taxi?
当然,先生,您待会需要计程车吗?
That's ok. I'm expecting a lift from my friend.
没关系。我有朋友会来接我。
guest: hello, i’d like to check in please. 你好,我想入住贵酒店。
hotel staff: certainly. can i have the name please? 当然可以,能把姓名给我吗?
guest: mr harold smith.
hotel staff: ok, are you checking out tomorrow?好的,您是明天退房吗?
guest: yes, i am. that’s right. 是的没错,是明天退房。
hotel staff: will you need a wake up call, sir? 先生您需要唤醒服务吗?
guest: yes please. at 6.30am. 是的,请在早上6.30唤醒我。
hotel staff: ok then, your room is 502 on the fifth floor. breakfast is served between 6.30am and 9am. enjoy your stay.好的。您的房间号码是五层的502房间。早餐是早晨6.30到9点。祝您入住愉快。
guest: thank you.谢谢你。
Certainly,sir.Could you give me your name,please?
好的,先生,请你告诉我你们的姓名吗?
Yes,it's John Davis,D-a-v-i-s.
是的,约翰戴维斯,D-a-v-i-s.
Mr.Davis.May I have your phone number,please?
戴维斯先生,你能告诉我你的电话号码吗?
Yes,the number is 01-5639-1875.
电话是01-5639-1875
What time do you expect to arrive,sir?
什么时候到呢,先生?
Oh,around 8.00 a.m. ,i suppose.
大概上午8点吧
I'd like to confirm your reservation,sir.A twin room for Mr.and Mrs.Davis at RMB 1500 Yuan per night for two nights from November 9th to November 11th.My name is Steve and we're looking forward to serving you.
我想确定下您的预定信息,先生。你和你的夫人一间价格为1500元的双人房。从11月9日到11月11日住两个晚上,我叫史蒂夫,期待你们的光临!
guest: good evening, i have a reservation under the name of tomlinson.晚上好,我有预定,名字是tomlinson. hotel
staff: ok i’ve found it. checking out on the 27th? 好,我找到了。是27日退房吗?
guest: that’s right. 没错。
hotel staff: can i take a credit card for the deposit? 我能用您的信用卡划账押金吗?
guest: yes, sure. also, i’d like a non-smoking room please. 当然可以。另外,请给我一间无烟房间。
hotel staff: certainly madam. here’s your key. your room is on the 7th floor and on the left. room 781. check out is at 12 noon. 当然可以,女士。这是您的房间钥匙。您的房间在7层左侧,房间号码781。退房需要在中午12点之前。
Just a moment,please. I’ll check our room available for the next three days.
请稍等,我查一下后三天的各房可出租情况。
Thank you for waiting,sir. I’m afraid our hotel is fully booked for the next week.
让您久等了,先生,谢谢。恐怕下周我们饭店的客房都订满了。
But we may have cancellations,could you check with us at 8:00pm this evening.
但我们可能取消预订的客房,您今晚8点再与我们核对一下好吗?
I’m sorry,but we are expecting several tour groups to arrive today,we are booked solid.
对不起,今天我们将有几个旅行团队到达,我们的房间已全部订满。
1Shall I contact another hotel for you?
让我帮您联系另一家饭店,好吗?
If we weren’t so heavily booked,we could let you stay in the room free of charge.
假如我们的客房没有订满的话,我们可以让您免费住半天。
If you really want to keep your room this afternoon,we’ll have to charge you 50% of the price.
如果您真想保留房间到今天下午,我们得加收您半天房费。
Never mind,then. You can keep your luggage at the Bell Service until 5:00pm free of charge.
不要紧,您可以免费将您的行李寄存在行礼部到下午5点。
I’m afraid that air conditioner in your room needs repairing. We would like to request you to change your room.
恐怕您房间的空调需要维修,我们想请您换一下房间。
What time is the most convenient for you to change your room,sir?… sorry for the inconvenience.
对您来说什么换房最方便,先生?…… 给您带来不便真抱歉。
We could move your luggage to the new room while you are out,but could you take any valuables with you?
在您外出期间,我们可以帮您把行李搬至新房间内,不过您要事先把贵重物品带走。
You may pick up your new room key 502# from the Reception Counter when you return.
您回来时可以在接待台领您新房间502号的钥匙。
Could you leave your former room key at the Front Desk when you go out,please?
您外出时请把您原房间钥匙放在总台好吗?
Thank you very much indeed,sir. We are very sorry for the inconvenience. Hope you have a nice day.
真的非常谢谢您,先生。给您带来不便真抱歉,希望您愉快。
Would you please complete this registration form?
请您填写一下这张登记表,好吗?
Could you please put your nationality there,sir?
先生,请将您的国籍写在这。
May I ask you to put your name in block capitals?
请用大写字母写您的名字好吗?
What’s your occupation,please?
请问您的职业?
What’s your address in your native country,please?
请问您在本国的地址?
Could you sign your name,please?
请您签一下名,好吗?
I’ll need your signature.
我需要您的签名。
Sign here,please.
请在这签。
Would you put your signature here,please?
请您在这签一下名,好吗?
May I see your passport,please?
我可以看看您的护照吗?
Have you got any identification?
您有什么可以证明您身份的吗?
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