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【住酒店日常英语口语对话】
A:Good morning, sir. How may I help you?
早上好,先生。有什么可以为您效劳的吗?
B:Good morning! Do you have any rooms available at the moment?
早上好,请问现在有空房吗?
A:Yes, we do. What kind of room would you like?
是的,先生。您想要什么样的房间呢?
B:I'd like a suite for four nights.
我想要一间套房,住四晚。
A:Please wait a moment while I check availability. Ah, I'm sorry, sir. We only have a double room available now.
请稍等。我为您查一下。啊!很抱歉,先生,我们现在只有双人间了。
B:That's all right. How much do they cost?
那也可以。双人间是怎么收费的?
A:Each night costs 320 RMB, but for a four night stay, we can offer a discount of 15% .
每晚人民币320元。但如果您住四天,可以打15%的折扣。
B:How much in total?
一共需要多少钱?
A:1088 RMB.
人民币1088元。
B:Is breakfast included?
这个费用里包括早餐的费用吗?
A:Yes, it is. You also have free use of the leisure facilities here.
是的,而且您还可以免费使用这里的休闲设施。
B:That's fine. I'll get it.
很好,那我就住这了。
A:OK. Please fill out this form with your details.
好的,请您详细填写这份表格。
【酒店办理入住常用的英语口语对话】
A:We reserved a double room for you.
我们为您预订了一间双人房。
B:May I have a look at the room?
我可以看一下房间吗?
A:Certainly. Your room is on the sixth floor.
当然可以。您的房间在6楼。
B:I've got altogether three pieces of baggage.
我共有3件行李。
A:Don't worry, the porter will help you.
别担心,服务员会帮您拿的。
经典句型:Is the checkin procedure finished? 住宿登记手续办好了吗?
A:Is the checkin procedure finished?
住宿登记手续办好了吗?
B:Yes. This is your receipt and room card.
是的。这是您的收据和房卡。
A:Where is the elevator?
电梯在哪儿?
B:It's over there.
就在那边。
句型讲解:
check in表示“入住登记”。相反,check out表示“结账离开”。
【住酒店要求换房间英语口语对话】
A:Please change a room for me. 甲:请给我换个房间。
B:What's the matter? 乙:怎么了?
A:There is no hot water in this room. 甲:房间里没有热水。
B:Sorry, I'll send someone to have a look. 乙:对不起,我会派人去看看。
A:Please come as soon as possible. 甲:请尽快来。
经典句型:Something is wrong with the toilet. 马桶坏了。
A:What can I do for you?
甲:需要什么帮助?
B:Something is wrong with the toilet.
乙:马桶坏了。
A:We'll send someone to repair it immediately.
甲:我们马上派人去修。
句型讲解:
如果对房间的设施或旅馆的服务不满意,可以向旅馆的Room Service Section(客房服务部)或者bell captain(领班)进行投诉,提出自己的要求。
【住酒店结账的英语对话】
A:I would like to check out.
甲:我要结账。
B:Please show me your room card.
乙:请出示您的房卡。
A:Here you are.
甲:给你。
经典句型:
Are you paying in cash or by credit?
您用现金还是信用卡结账?
A:Are you paying in cash or by credit?
甲:您用现金还是信用卡结账?
B:I'll pay by credit.
乙:用信用卡。
A:Here is your bill. Please sign here.
甲:这是您的账单。请在这里签名。
句型讲解:
check out意思是“付账后离开”,如果后面接旅馆或房间,用介词of。如:The last guests checked out of their rooms in the morning.最后一批客人在上午结账退房了。名词形式是Checkout is at midday in this hotel.本旅店中午结账。
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