五星级酒店英语口语:酒店英语口语：赔偿与更换

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　　【篇一】

Oh，you have broken the glass.

噢，您把被子打破了。

According to our hotel regulations，anyone who breaks a glass will have to pay it.

根据酒店规定，损坏杯子需要照价赔偿。

I will pay for it How much do I owe you？

我会赔的，多少钱？

It is a hotel regulation，I do hope you understand.

这是饭店的规定，希望您能理解。

Can I have an extra bed？my son is coming today.

我可以加张床吗？我儿子今天下午要来。

I will give you a call after I contact the Front Office about the rollaway .

我与前厅部联系您家创的有关事宜后马上给你回电话。

Can I have more clothes hangers？

我可以多要几个挂衣架吗？

Would it be possible to have a table in my room？

我可以去房间里再要一张桌子吗？

What else do you need ？

您还需要些什么？

We are very happy to have you，I do hope you are enjoying your stay with us.

我们非常高兴您住在我们酒店，真心希望您在这里住的愉快。

　　【篇二】

We will send the chairs up before the visitors come .

我们会在客人到来之前把椅子送上的。

Our people will bring the chairs up shortly.

我们会马上把椅子给您送上去的。

When do you need it？

您什么时间需要？

I am sorry，it won’t be possible for today.

对不起，今天是不可能的了。

We do hope you enjoy your stay with us.

我们真心希望您在这里与我们相处的愉快。

According to the hotel’s regulation，the damage must be paid for .

根据饭店规定，损坏饭店物品要给予赔偿。

The glass is broken due to my carelessness，I will pay for it.

由于不小心，我打碎了这个杯子，我会赔偿的。

You don’t have to pay for it.

您不必付钱了。

I notice that the piece of glass on the top of the table is broken Do you know how it happened？

我发现桌上一块玻璃破了，您知道是怎么回事吗？

I am sorry，I broke it carelessly last night when I was taking some medicine .

对不起，我做完吃药时不小心打碎了。

　　【篇三】

According to the hotel’s regulation，all damages must be paid for.

按照饭店规定，损坏物品应该赔偿。

Shall I pay for it know？

我现在就要付钱吗？

No it is not necessary I will add it to your bill .

现在不必了，我可以给您加到房费中去。

I am afraid I spilt ink all over the tablecloth.

我不小心把墨水渐到你们的桌布上了。

Shall pay for it？

我需要赔偿吗？

No，it is not necessary，the hotel will take care of it.

不需要，饭店会自己解决的。

Can I have a rollway bed in my room？my friend is here tonight.

我房间可以加床吗？我朋友今晚在这里住。

I am sorry，I can’t do this without authority from the Front Office.

对不起，不经前厅部授权我无权这样做。

How about getting me an extra blanket and two pillows？

我想多要一床毛毯和两个枕头可以吗？

Yes，I will bring it to your soon.

好的，我马上送来。

酒店英语口语：赔偿与更换.doc

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