英文版顾客满意度调查表(英文版)

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英文版顾客满意度调查表 (英文版 )



Customer Satisfaction Questionnaire

Customer Name



S/N



Procurement Specifications

Contact

Contact Person



Dear Sirs:

Thanks for your long time supporting and concerning! In order to offer you better service and make our quality, shipment, and service best match your needs, we developed this blank, please fill in the blank with any of your comments or suggestions, we will listen to your opinions with an open mind, thanks for your cooperation! 一、 Product Quality

1 Which do you value most when you purchase a good quality product?

product itself

company reputation

company strength





company after-sale service

2 Which quality indicators do you pay more attention to?

designs technics stability functions 3 Are you satisfied with our design? very satisfied

just so soYour comments or suggestion on this

not satisfied Your comments or suggestion on this





others





4 Are you satisfied with our packing?

very satisfied just so so



Your comments or suggestion on this

5 What do you think of our quality?



excellent very good fair poor very poor

Your comments or suggestion on this

二、 Product Price

1 Compared with other suppliers, what do you think of our price?



pretty low low almost same high higher



2 Compared with other suppliers, do you think ours gains high cost-effective?







not satisfied

pretty high high almost same lower than others pretty lower than others

Your comments or suggestion on this 三、 Service

1 What do you thinks of our service?

(1)before sale service :□ excellent (2)sale service:□ excellent

(3)after-sale service:□ very good Your comments or suggestion on this

very good

fair

poor

fair

poor

very good

fair

poor




英文版顾客满意度调查表



(英文版 )





2 Do you think our products are very popular in your market?

very popular

fair

no

Your comments or suggestion on this



3 Which do you think affects the market most?

brand popularity product quality 4 What about our sale policy?

excellent

very good

good

poor

disappointed

service

price



(others)





5 Do you satisfied with our service for your feedback?

(1) timeliness :□ excellent quick response to our feedback

good response within one day after we feedback







poor, comes too late

(2)dealing result :□ excellent

fair poor

8 What do you think of our shipment

excellent, shipped earlier sometimes Your other comments and suggestions

always on time

delays sometime

Signature Date


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