__________________________________________________ 流利说商务英语Level5 Unit1 Part4 How to Handle Them Difficult employees are hard to manage, but they should not be ignored. Here are some guidelines that can help you handle them. Observe the behavior Before actually approaching the difficult employee, you need to observe their behavior. Consider how their behavior has changed, or how it has been a problem. Collect facts about the difficult employee’s behavior instead of speculating or believing office rumors. Listen to the employee You can have a one-on-one conversation with the employee to listen to what they have to say. It gives them a chance to explain and may help you identify the cause of their behavior. __________________________________________________ __________________________________________________ For example, they may have personal problems that make them negative. Or maybe they feel undervalued or are even unaware of how they’re acting. Having a one-on-one conversation with the difficult employee may help you identify the cause of their behavior. Maybe the difficult employees feel undervalued or are unaware of how they are acting. Discuss solutions Once you know what is causing their negative behavior, you can come up with solutions for it. For example, if an employee feels undervalued, you could consider giving them more responsibility. Addressing the core needs of an employee can improve their behavior. Follow up with the employee After the discussion, regularly follow up with __________________________________________________ 本文来源：https://www.wddqw.com/doc/2231abd4aa114431b90d6c85ec3a87c241288a5a.html